Description | - Greets customers in a friendly and courteous way and to contribute to a positive overall shopping experience. - Serves customers efficiently on the shop floor, in the changing rooms and/or at the cash register. - Ensures the effective communication of sales plans and targets to the Shop/Department team, managing performance, developing and motivating employees. - Assigns routine and non-routine tasks and duties to Sales Associates, Cashiers and Coordinators. - Assists in the preparation of the staff schedule in order to ensure that the Shop/Department manpower is effectively matched to the shop’s operational requirements . - Participates and assists the Shop/Department Manager in meetings, in order to ensure all Department activities and events are properly understood and communicated. - Reports any operational issue or problem as they arise, suggests solutions and escalates problems as appropriate, ensuring continuous customer service Assists and supports the Department Manager and/or Shop Manager in placing product orders and maintaining inventories in order to ensure effective stock management. |
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