Contact Center Supervisor ~ T 'n' C

Monday, January 22, 2018

Contact Center Supervisor


Description

Being responsible for performance management (e.g. setting objectives and reviewing KPIs)

Identifying areas of underperformance

Creating performance improvement plans

Conducting internal reviews

Ensuring clear communication across the call center

Putting together business cases for extra funding and technology
Creating and maintaining a positive culture

Apply


 

Related Posts:

0 comments:

Post a Comment