Call Center Manager

Employer	MULTISKILLS Recruitment & HR Consultancy
Job Title	Call Center Manager
Languages	Fluent English
Country	Egypt
Job Category	Call Center, Customer Service
Job Type	Full Time
Description	-Managing inbound call centre, interviewing, hiring, training and coaching old/new representatives. -Managing and overseeing daily operations in the call centre, setting daily, monthly and quarterly targets for the teams. -Answer phones and respond to customer requests, Invoice questions, and complaints, project a professional company image through phone interaction. -Promote new business, maintain and grow customer relationships through cross-selling. -Responsible to contribute consistently to the achievement of the customer service team level and meet the corporate. -Apply customer service policies, standards, and procedures.
Qualifications	-3-4 years of experience. -Excellent English & Managerial skills. -Excellent communication skills.
Gender	Any
Experience	3 - 5 Years.
Salary (L.E.)	Negotiable

Job Contact Person Radwa Hussein Job Contact Email info@multi-skills.com Job-Contact Information