T 'n' C: Egypt
Showing posts with label Egypt. Show all posts
Showing posts with label Egypt. Show all posts

Monday, January 22, 2018

Sales Consultant Oracle Technology – MEA

Preferred Qualifications

 ORACLE EMEA Technology Sales Consulting Center (SCC), is looking for highly talented Technology Sales Consultants (Presales) delivering Sales Consulting Services to customers via Video, Telephone and interactive digital tools.  This is your opportunity to develop and combine Technology expertise with sales-communication in a dynamic, multi-lingual and highly motivated team.  If you have a passion for Customer success and Cloud technologies (PaaS & IaaS) then this represents a perfect opportunity to blend your technical skills with business acumen.

The main responsibility of the Technology Sales Consultant is to secure Oracle solution selection through a preeminent engagement with our customers. You will assist Sales Representatives, Sales Consultants and Partners to drive the sales of Oracle Technology Cloud solutions across MEA.  You will help our Customers addressing their business challenges by mapping the best Oracle IaaS and PaaS solutions.

Supporting sales opportunities in various industries and countries, you will get an excellent insight into customer business needs and market trends. Training on technologies and the SC role will prepare you for supporting our Customers and Sales teams.
If you have a passion for Customer success and Cloud technologies, then this represents a perfect opportunity to blend your technical skills with business acumen.
For more information about Oracle Cloud please visit: https://cloud.oracle.com/en_US/iaas and https://cloud.oracle.com/en_US/paas

Key Responsibilities:
Deliver customer presentations & demos highlighting the value of Oracle’s Solutions addressing customer’s requirements.

Maintain up-to-date knowledge and expertise in Oracle Technology Cloud Solutions

Develop customer-specific value propositions highlighting benefits and differentiators of Oracle

Build and deliver compelling customer demonstrations to contribute to customer success.

Represent Oracle at online Technology marketing events

Collaborate on Customer opportunities with Oracle Sales, Sales Consulting and Product Management communities.

SKILLS AND QUALIFICATIONS
Technology Skills:

 Very good understanding of Cloud Technology solutions & market trends with focus on IaaS and PaaS.
Experience in at least one of the following area :

Infrastructure (Infrastructure architectures, networking solutions and architectures or System administration),

Database (Oracle databases or other databases as a DBA or a developer),

Middleware (J2E development, application development with other technology than J2E, micro services, Business Process Management, SOA, API management, data integration or IoT),

Business analytics or Big Data,

Security (Identity management or compliancy).

Experience in working with industry leading IaaS or PaaS solutions would be an advantage.

Understanding of IaaS/PaaS Solution Architectures will be an advantage.

Experience of large integrated systems is an advantage.
Experience in customer facing activities (consulting or presales for instance) with exposure to Oracle’s Technology or Competitor’s Technology

Business Skills:
Bachelors or Master’s degree; MBA is an advantage

Value Selling & commercial skills are an advantage

Excellent understanding of Customer’s business challenges & needs

Project Management Skills are an advantage

Customer Engagement Skills:

Work experience in a similar role is an advantage.

Excellent communication skills, articulate IaaS/PaaS solution values to different audiences very clearly. You are a story teller.

Customer focus: you won’t be satisfied until the job is done to the right quality for our customers.

Ability to work in (virtual) teams. To get a specific job done can require working together with many colleagues, partners and customers.

Self-motivated, you have the natural drive to learn and pick up new challenges

Team-worker.
Agile and happy to continually adapt to change.

Always looking to raise the bar of own skills/competencies development.

Comfortable in delivering presentations in person and remotely.

 Language Skills:
Native Arabic, and Fluent in English

Additional languages are an advantage specially French and/or Turkish

 What we offer
The EMEA Sales Consulting Centre will provide you:

An environment that is focused on continuous learning.
Ample opportunity to train on new products and to develop new personal skills

A combination of deploying technical knowledge and sales abilities

A challenging and interesting work environment with the possibility for interaction with colleagues, customers and partners

Attractive salary and benefits
Excellent possibilities to develop yourself and your career

 Detailed Description and Job Requirements

 Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As a Staff Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate Oracle product*s strengths, features, benefits, and competitive advantages. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products.

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.3 - 5 years business experience preferred; vendor experience also preferred. 3 years relevant computer applications or database/tools preferred. Demonstrated proficiency in one multi-user operating system. Knowledge of system and application design preferred. Strong written, verbal, and interpersonal skills. Ability to travel as needed. BA/BS degree or equivalent preferred.

As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).

Apply

https://oracle.taleo.net/careersection/2/jobdetail.ftl?job=17001G68&tz=GMT%2B02%3A00

Contact Center Team Leader


Description

Setting targets for both individuals and teams
Measuring the performance of both individuals and teams

Offering Advisors guidance and feedback

Finding ways to motivate the team.

Ensuring Advisors adhere to company policy, e.g. attendance

Basic Qualifications

Experience in relevant field

Apply

https://www.xceedcc.com/careers/job/4

Non-Technical CSR


Description
We are looking for a customer service representative, answering customers calls, providing help and services, handling customers complaints and being Patient with them.
Basic Qualifications
Good English Speakers
Good Communication Skills
Graduates only can apply
Maximum Age 30
Males must have identified Military Status
Apply

Conseiller(e) de service a la cliéntel


Description

Répondre aux appels téléphoniques et diagnostiquer les problèmes techniques vécus par les clients
Ecouter, comprendre et solutionner les problèmes posés par votre interlocuteur dans un délai raisonnable
Déclencher les actions nécessaires pour assurer la résolution de la demande : intervention sur site d’un technicien, ou procédure d’escalade.

En collaboration avec l’équipe, il établit les documentations techniques de traitement d’incident.

Faire vivre la meilleure expérience possible à vos clients

 Basic Qualifications
La maîtrise de la langue française, fluidité de l'expression orale comme à l'écrit

Bonnes connaissances techniques (Internet, Téléphonie Mobile,…etc.)

Intérêt poussé vers la technologie
Expérience en centre d’appel ou en service Assistance Technique serait un atout

Résoudre de façon uniforme et structurée les problèmes touchant des clients

Flexibilite avec la rotation des shifts (Travail de nuit )

 Apply
https://www.xceedcc.com/careers/job/13

Technical CSR

Description

We are looking for a Technical customer service representative, answering customers calls, providing help and services, handling customers complaints and being Patient with them.

Basic Qualifications
Graduate in any field, BSc Graduate preferred.
Experience is not required but preference.
IT Skills: Good knowledge of Windows operating environment, Word, Excel & PowerPoint.
CCNA Knowledge (Certificate is not required) or technical experience
Languages: Good command of Arabic and English (oral/written),
Maximum Age 30.
Males Must Have Identified Military Status

Apply
https://www.xceedcc.com/careers/job/10